Returns Policy

Upon agreement and purchase of the specific product it is shipped immediately, as stated above. Within an exclusive period of fourteen (14) days from the purchase the consumer has the right of withdrawal.

The right of withdrawal does not apply to the supply of goods manufactured according to the consumer's specifications or clearly personalized and to the supply of goods which, after delivery, due to their nature, are integrally mixed with other items. The right of withdrawal does not apply to electronic devices which have been programmed by the customer or connected to a network of devices which interferes with their programming.

The products purchased must be returned in their original condition accompanied by the relevant sales document (receipt). A prerequisite for withdrawal and return of products is that the consumer must keep the purchase document in his possession as proof of the transaction. If the purchase was made with a credit/debit card, the transaction will be cancelled and the consumer's account will be updated (credited) within 14 calendar days. The refund amount applies for the cost of products, shipping cost cannot be refunded.

The cost of returning the products shall be borne by the consumer, while any reshipment costs shall be borne by the Merchant. In case of repeated returns by the consumer, the Merchant reserves the right to refuse the return of the product, due to improper exercise of the right of withdrawal. If the above legal procedure is not followed or the legal requirements for accepting the return of the product are not met, then the product, if it has been sent to the Merchant, will be returned to the consumer, who will be charged with the packaging and shipping costs. The Company, reserves the right to modify the returns policy by publishing the relevant new terms and conditions on this website.